St Vincent De Paul Thrift Store Pewaukee

Some of the people pricing in the back are sketch. This is a thrift store, not ebay. I should be thankful to them because I don't buy as much stuff nowadays. It's not that I can't afford it, but just on principle I won't buy things that are over-priced at a THRIFT store. If I was running this place, I would make sure employees understand that things should be priced to sell, otherwise they just end up in the dumpster out back. I don't think customers really understand just how much stuff St. Vincent and Goodwill stores throw away. Common sense=price to sell. I found a charity thrift shop run by volunteers and they price things so cheap that they sell quickly. That's where I will donate now

I've always liked this store but recently, it has really improved. It's beautifully organized making it easier to see the merchandise. I love the way they have grouped the holiday items right in the front of the store. Everything is so nicely displayed. The employees are always very helpful, friendly & happy. A stroll through this St. Vinnie's always "soothes my soul." Thank you to everyone there who works so hard to make it so nice, including the hard working guys who take the donations.

The passion and hard work I see in the cashiers is amazing. But the manager?? What is going on?? For a theft store, where people already think your robbing them of used goods. This is your manager?? She should be managed by those hard working folks at check out. She could probably learn some things. I'm someome that gives things of value, I want to make sure it's being sold by people that care and share the same value. Not angry or rude! I manage a small business, I value my hard workers, their the face of my business. Show some respect for those that go out there way to make your business thrive by donations and give them someone with some respect for the business , rather then someone that looks at this as a chore and doesn't care.

Watch employees very closely at the register as you make your purchase and ensure they place every item they charge you for in your bag. I believe they charged me for an item and then had it up again for sale. These cashiers make careless mistakes and are unaccountable. Their mistakes will cost you money. Management is unwilling to help. An old female manager literally said "I'm not going to help you" and refused to look up my purchase because it was "hard to do". I didnt appreciate her accusatory tone and unwillingness to help. A simple friendly "Im afraid theres nothing I can do, I'm really sorry about that" would have sufficed but the fact that there was a way to help she just didnt want to really stinks. They made me feel like by kindly inquiring about my purchase I was attempting to do something fraudulent when in my opinion their failure to ring people up properly is fraudulent and poor cash/merch handling. They fail to create a positive shopping experience that way and lose the trust of the customer. If you charge someone and dont put all the purchased items in the bag that's relative to stealing. The company takes the money while the customer doesn't take the merchandise. If a customer places items on the counter to be rang up properly then they should be! and failure to do so is unacceptable because it creates a poor shopping experience... receipt or no receipt. Those customer dont come back. It defeats the purpose of taking the time to shop and find those special items. I guess since it's just a thrift store they dont care about customer experience. I guess I'll consider my purchase a small donation. It's not about the money, as I'm sure they believe me to have none, but about the principle. After all I thought this was a religious company.